Only if you need it. Because my clients’ businesses vary so greatly, I don’t offer packaged maintenance.
My goal is to automate, streamline, and simplify.
I automate as much of the maintenance as possible. Updates, backups, security — those are always running automatically.
I streamline day-to-day updates, so they’re quick and easy to handle for anyone on your team. Comprehensive, crystal-clear video/written tutorials are created for any part of your site you will be handling.
Some clients do still need support, usually for added features, or marketing revisions — things they don’t do day-to-day, and need a dev to handle. These are billed hourly unless a fixed rate is needed.